Budget Challenge

Teacher Quick Tips 5

• How can I view student quiz results?
• How can I view the vendor contract details?
• How can I play like a student?
• How can I access the Schedule of Events?
• How can I contact the Help Desk?

Trophies 12

• Can I receive a waiver after Perfect Pay Trophy Closed?
• How can I view trophies earned by my students?
• How can I earn the Emergency Fund Trophy?
• Why didn't I earn the Saving for Retirement Trophy?
• How do I earn the Debt Reduction Trophy?

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Auto Loan 3

• Why is my auto loan bill so high?
• How is the interest calculated for my auto loan?
• Why can I not make a payment on my auto loan?

General 15

• How do I access the e-textbook (Curriculum)?
• What to do if you get the "Access Denied" error message during registration?
• Where can students find the CFB?
• When are my bills due?
• Do I have to pay invoices that are due before or after the simulation ends?

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Scoring 11

• How is the Leaderboard Scored?
• How do students lose points and incur penalties?
• How can a student view his/her scores?
• How is engagement scored?
• Scoring - Budget Challenge

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FAQs 23

• How can I request a refund of an over payment?
• Why am I not receiving email notifications?
• Credit Rating
• Maintain Professionalism
• Where can I review my late fees?

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FAQs - Teachers Only 71

• My school is not listed. How do I add my school?
• How much does +Investing cost?
• How can I create a Teacher Play account?
• Do students have enough money to pay bills?
• Teacher Does not have a Budget Challenge Teacher Account:

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Rent 5

• Is there a grace period for rent?
• When is my rent due?
• If I pay my rent late what fees will I receive?
• If my roommate moves out do I have to pay the whole amount and will we receive separate bills?
• What is the amount of my first rent bill?

Bank 27

• In what order does the bank process deposits, fees and checks?
• Is there a charge for overdraft protection?
• How long does it take for the bank to issue the check to the Vendor?
• Why did I start with less in my bank account than other students?
• When will I be charged for a Below Minimum Balance fee?

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Credit Card 18

• I overpaid on my credit card. Why don't I see an orange "Request Refund" button.
• Why did I receive a finance fee and how is it calculated?
• What are the late fees and points associated with my credit card?
• How do I get a refund for an over payment on my credit card account.
• How can I find out what I owe on my credit card bill and when it is due?

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401(k) 6

• Can I transfer funds from my 401(k) account to my bank account?
• How can I change my 401(k) %?
• What is the best way for me to know if I can contribute more to my 401(k)?
• What is my 401(k) statement?
• This is my last paycheck. Why can't I change my 401(K) % contribution?

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Payroll/Salary/W-2 12

• When will I receive my first paycheck?
• How can I view the details of a paycheck in advance?
• How much is withheld from my paycheck for taxes?
• Where can I find the W-2?
• What State am I in during the simulation?

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Health Care 2

• How will I know if I need to pay a medical bill?
• What are the terms of my health insurance coverage?

Utilities 1

• Why is my utilities bill so high?

Cable 1

• I have a roommate, who pays the cable bill?

Renter's Insurance 3

• Can I make partial payments on my renter's insurance?
• Do I get the same grace period for a deductible on my renter's insurance?
• Can I withdraw the claim for my stolen laptop?

Auto Insurance 5

• What is an insurance deductible?
• How can I find out when I will receive my semi-annual bill for auto insurance?
• Do I get the same grace period for a deductible on my auto bill?
• Can I make monthly payments to pay my auto insurance?
• Why is my auto insurance so expensive?

Cell Phone 1

• How can I view the options and cost of my cell phone?

Student Loan 5

• What are the terms of my student loan?
• How is the invoice calculated for my student loan?
• Why can I not make a payment on my student loan?
• Is my student loan unsubsidized or subsidized?
• Why do I have a credit on my student loan acount?

Mobile App 5

• How can I view a bill on the mobile app?
• What features are available on the mobile app?
• Can I access the Cash Flow Budgeting Tool (CFB) on the app?
• How can I submit a question to the Help Desk using the mobile app?
• Can I view my engagement score on the mobile app?

Quiz/Survey 9

• Quiz Scoring at end of simulation.
• Can students see what questions they got wrong on a quiz?
• I took several quizzes and the points are not showing?
• How are points assessed for quizzes and surveys?
• Why am I unable to submit my survey/quiz?

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End of Simulation 3

• Can students view their account when the simulation is over?
• How long after the simulation ends do teachers have to retrieve their students' scores?
• How can I view my score for my Teacher Play account once the simulation ends?

Investing 16

• What additional things will my students learn from +Investing?
• Can some of my students do +Investing while others do not?
• Why aren't most elections showing?
• When I sell my shares, where does that money go?
• How do I earn the Goal 1: Fully Invested Trophy?

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